Privacy Policy

Effective Date: July 10, 2025

Smart Broker Agent ("we," "our," or "us") operates Smart Broker Agent (the "Service"), based in the state of Alabama, USA. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our Service.

If you do not agree with the terms of this privacy policy, please do not access the Service.

1. Information We Collect

We may collect the following categories of personal data:

a. Information You Provide

Name

Email address

Company name

Billing and payment information

Account login credentials

Any information you submit through forms, support tickets, or feedback

b. Automatically Collected Information

IP address

Browser type and version

Operating system

Referring URLs

Usage data (pages visited, features used, etc.)

Cookies and similar technologies

c. Information from Third Parties

Authentication services (if you sign in via Google, Microsoft, etc.)

Payment processors

Marketing and analytics platforms

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the Service

Process payments and invoices

Improve user experience and performance

Communicate with you (support, billing, updates)

Comply with legal obligations

Prevent fraud and abuse

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

Service providers (e.g., hosting, analytics, payment processors)

Legal authorities, when required by law

Business transfers, if we are involved in a merger or acquisition

All third parties are contractually obligated to protect your information and use it only for the services they provide to us.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Maintain your login session

Analyze usage patterns

Improve site performance

Personalize your experience

You can manage cookie preferences through your browser settings.

5. Data Retention

We retain your personal data only for as long as necessary to:

Fulfill the purposes for which it was collected

Comply with legal, accounting, or regulatory requirements

You may request deletion of your data at any time (see Section 9).

6. Data Security

We implement industry-standard security measures to protect your data, including:

HTTPS encryption

Access controls

Regular security audits

No method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Children’s Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us immediately.

8. International Data Transfers

If you are accessing the Service from outside the United States, please note that your data may be processed and stored in the United States. By using our Service, you consent to this transfer.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Object to or restrict certain processing

Withdraw consent where applicable

To exercise your rights, contact us at [Your Contact Email].

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Service after changes are made constitutes your acceptance of the new terms.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, contact us at:

Smart Broker Agent
Location: Alabama, USA
Email: [email protected]
Phone: (256) 642-1216